Analysis of the Quality-Risk Correlation in the Educational Organization

Abstract

Although, the concept of risk has always been implicit in quality standards in general, the emergence of the international quality management standard ISO 9001: 2015, which is no longer limited only to certain quality management processes but explicitly addresses risk-based thinking, makes risk management part of the strategic and operational planning of the organizational entity and justifies all in all, the concept of integrated quality-risk management, replacing preventive actions with actions taken to analyze risks and opportunities. Therefore, regardless of the field of activity of the organizational entity, quality assurance is strictly linked to the complex and continuous process of risk management, which integrates risk identification, risk assessment, elaboration of management strategies and risk mitigation by using managerial tools to achieve objectives, and obtaining or maintaining quality certification to the highest standards.

Keeping this in view, the purpose of this paper was to identify the connections between the two concepts and integrate them into the organization's activity to obtain conclusions, solutions and proposals as managerial support in the educational organizational entities in order to facilitate the efficient and effective achievement of its objectives and to maintain a quality-oriented and risk avoidance.